error 500 after server change

havok

  • Posts: 29
error 500 after server change
« on March 18th, 2014, 11:02 PM »
help
on friday i got an email from my host that they were migrating me to a different server. since then i am getting internal server error 500. i have updated my A record to point to new IP address but nothing.
is there any setting i need to change in the wedge settings

Pandos

  • Living on the edge of Wedge
  • Posts: 635
# dpkg-reconfigure brain
error: brain is not installed or configured

Bunstonious

  • Espada
  • Posts: 204
Re: error 500 after server change
« Reply #2, on March 19th, 2014, 04:56 AM »
I am getting this same error message when I moved from an internally hosted server to a VPS.

I can confirm it is not a permissions issue (checked that) but I will do some testing on the train home.

The test I will perform is trying to install a test wedge site and see if I am missing any of the requirements.
Re: error 500 after server change
« Reply #3, on March 19th, 2014, 07:55 AM »
Update: I was able to install a stock current version of Wedge, still get the internal server error with my main forum (I copied current files from GitHub).

Is there any way with the URL to "run it in safe mode"?
Re: error 500 after server change
« Reply #4, on March 19th, 2014, 12:35 PM »
Starting to think it's a cache or plugin issue.

I used my test install and changed the database to my main forum and the main page loaded ok (pretty URL's broken).

What settings control the cache (eg, can you remove it and get it to rebuild)?
Quote from Random Guy
Not putting miles on your Ferrari is like not having sex with your Girlfriend so she'll be more desirable to her next Boyfriend

havok

  • Posts: 29
Re: error 500 after server change
« Reply #5, on March 19th, 2014, 08:08 PM »
this is the response from support

On reviewing the error details when detailed errors are enabled it appears this issue is being caused by FastCGI. FastCGI settings can not be disabled or changed on a Windows hosting account. To resolve this issue you will need to either modify your scripting to no use FastCGI or switch to a Linux account if you do not have a specific need for Windows.

Bunstonious

  • Espada
  • Posts: 204

Nao

  • Dadman with a boy
  • Posts: 16,061
Re: error 500 after server change
« Reply #7, on March 20th, 2014, 06:00 PM »
I'm SOOOO behind when it comes to providing tech support (Bunstonious, txcas and Wanchoppe, I think they're all waiting for my feedback on something, it's just that I don't remember what.)

I have no idea what the problem could be with FCGI, but quite honestly, last time I tried Wedge on such a server, it frigging worked....... :-/

* Nao hates lousy servers with weird settings.

Speaking of that, @Pandos, I know you're into fast servers... Have you tried G-Wan, from gwan.com? It's a non-open-source but free server from a Swiss team. Well, a team of one developer, with a business angel and a lawyer on top of it, apparently. This is usually not good news, but I've seen benchmarks, and apparently it's twice lighter than Cherokee, Nginx or Lighttpd. Twice.

Pandos

  • Living on the edge of Wedge
  • Posts: 635
Re: error 500 after server change
« Reply #8, on March 20th, 2014, 06:13 PM »
Quote from havok on March 19th, 2014, 08:08 PM
this is the response from support

On reviewing the error details when detailed errors are enabled it appears this issue is being caused by FastCGI. FastCGI settings can not be disabled or changed on a Windows hosting account. To resolve this issue you will need to either modify your scripting to no use FastCGI or switch to a Linux account if you do not have a specific need for Windows.
Wedge has nothing to do with FastCGI. It's a backend thing.
Wedge runs on CLI or FastCGI. So there should be no problem from this side.
Re: error 500 after server change
« Reply #9, on March 20th, 2014, 06:18 PM »
Quote from Nao on March 20th, 2014, 06:00 PM
Speaking of that, @Pandos, I know you're into fast servers... Have you tried G-Wan, from gwan.com? It's a non-open-source but free server from a Swiss team. Well, a team of one developer, with a business angel and a lawyer on top of it, apparently. This is usually not good news, but I've seen benchmarks, and apparently it's twice lighter than Cherokee, Nginx or Lighttpd. Twice.
Yes I know it :)
But handling is a bit  uncomfortable and I'm missing a view things.
Cherokee can stream media files out of the box. This is really important for me.
Also I love the graphical admin interface :)
But the best: Cherokee has an FrontLineCache included which is really great. You can configure it to everything you need.

Bunstonious

  • Espada
  • Posts: 204
Re: error 500 after server change
« Reply #10, on March 21st, 2014, 03:50 AM »
Quote from Nao on March 20th, 2014, 06:00 PM
I'm SOOOO behind when it comes to providing tech support (Bunstonious, txcas and Wanchoppe, I think they're all waiting for my feedback on something, it's just that I don't remember what.)
I don't think I am waiting on anything else. Either you provided great support and bug fixes, or I was being retarded... lol.
Quote from Nao on March 20th, 2014, 06:00 PM
I have no idea what the problem could be with FCGI, but quite honestly, last time I tried Wedge on such a server, it frigging worked....... :-/
I am using Apache Mod PHP, same issue.
Quote from Nao on March 20th, 2014, 06:00 PM
* Nao hates lousy servers with weird settings.
I hope that's not directed at my server ;)

Seriously though, it's because I am in Aus... And I host myself (because I am le poor).

This particular issue happened when I went from my hosted server to my VPS, and I can confirm that I can install a fresh copy of wedge to my VPS so it meets the requirements, so I am unsure why it is giving the 500 error.

Nao

  • Dadman with a boy
  • Posts: 16,061
Re: error 500 after server change
« Reply #11, on March 21st, 2014, 03:04 PM »
It only shows up if you MOVE the data from a server to another, not if you create the data on the final server..?

Then it's a permission issue, isn't it...??!

Bunstonious

  • Espada
  • Posts: 204
Re: error 500 after server change
« Reply #12, on March 22nd, 2014, 12:42 PM »
Quote from Nao on March 21st, 2014, 03:04 PM
It only shows up if you MOVE the data from a server to another, not if you create the data on the final server..?

Then it's a permission issue, isn't it...??!
Well that was suggested, but I did a CHMOD and CHOWN and CHGRP to double check that the file permissions were set correctly.

Short of a magic wand, not sure what other permission I can check :P

Pandos

  • Living on the edge of Wedge
  • Posts: 635

Bunstonious

  • Espada
  • Posts: 204