My review of customer service on SMF

xrunner

  • Posts: 192
Re: My review of customer service on SMF
« Reply #15, on May 1st, 2013, 06:48 PM »
Quote from Kindred on May 1st, 2013, 03:25 PM
rotfl...   just a nod to the previous debate, not re-entering the fray. :)

my point was not about validity of opinion, but the "crushed logic" :)
I did crush their logic sir. Didn't you notice they locked the thread right after I asked them if I could respond to members just like you did/do? It's because they don't want me to respond like you do, but they are too cowardly to admit it in front of the forum. Cowards. One thing I'm not is a coward.
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As I said, your argument that they let you (and me, for that matter) get away with the same comment to the OP was really the only logical argument in the bunch. :D
So it was a logical argument? Where were you to defend that in my complaint thread?

You are coward and full of hypocrisy just like the other team members involved in that complaint. But, you don't scare me, and I won't back down from what I know is right - that being I don't resound to members any worse than YOU do, and I've got the research to PROVE it in a file.
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... and xrunner, it wasn't so much your comment that got the topic split as the fact that you wouldn't let it go.
Even Arantor and I backed off after making our opinion known on the OP's request.
(and by the time you joined with your comment, they had moved beyond the "something is wrong"  and into "I really would like to change this" and Kays was helping him do just that. :))
No, I was trying to find out why he thought it was a problem. You do that ALL the time. I never said he didn't have a right to ask that it be fixed. Give me a fucking break!

But it was said that if somebody says SMF has a problem, then by definition it's a problem and they have a right to ask that it be fixed, and it appears we can't ask them why they want it fixed.

OH SHIT - you just did that the other day! You are a hypocrite.

I have a file on my computer full of your responses to members seeking help that I documented for somebody. You are far worse than I am. I don't see you being called out by team members. I've already sent parts of the file to somebody, but I doubt they'll see beyond their hypocrisy and cowardly protection of team members.

So, just go on about your merry way and if I see you acting any worse than I did I'll report your little butt and call out the hypocrisy going on over there.

 :cool:

Nao

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Re: My review of customer service on SMF
« Reply #16, on May 1st, 2013, 06:58 PM »
......Or you do it my way, and remember that forum topics aren't going to change anyone's life, and most of them are trolls anyway, so there's no point in wasting time "making your point known"... Nobody cares, I'm afraid!

xrunner

  • Posts: 192
Re: My review of customer service on SMF
« Reply #17, on May 1st, 2013, 07:10 PM »
Let it be clear - I don't think Kindred is responding improperly to people in general. It's when they say I can't do the same type things he does that's the problem. That's hypocrisy. If they can't see that then they are also hypocrites.
Quote from Nao on May 1st, 2013, 06:58 PM
......Or you do it my way, and remember that forum topics aren't going to change anyone's life, and most of them are trolls anyway, so there's no point in wasting time "making your point known"... Nobody cares, I'm afraid!
I'm not 100% convinced yet nobody cares over there. I'm around 90% - but not 100% yet. What will make me 100% convinced is if I get a PM response from a certain person regarding some information I sent them, and what is in that response. There was some caring in several of this person's PMs, so being the eternal optimist, I'm still keeping an open mind. :)

But if you're right I'll definitely admit such.

Arantor

  • As powerful as possible, as complex as necessary.
  • Posts: 14,278
Re: My review of customer service on SMF
« Reply #18, on May 1st, 2013, 07:21 PM »
Oh, some people care, some people care enough to make the points being made. Some people cared enough to try and do something about it. Then some people still care but realise that trying to apply logic to anything in certain forums is so far beyond a waste of time it isn't even funny any more.

Honestly, my afternoon's productivity improved when I spent it playing Assassin's Creed III than dealing with the above sorts of inanity.
When we unite against a common enemy that attacks our ethos, it nurtures group solidarity. Trolls are sensational, yes, but we keep everyone honest. | Game Memorial

Nao

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Re: My review of customer service on SMF
« Reply #19, on May 1st, 2013, 07:32 PM »
+1, watching a Xenoblade speedrun here... :lol:

(Well, really that's because I can't work on caching if I don't know what to do... So, actually my productivity is technically at its lowest right now... :-/)

Arantor

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Kindred

  • Posts: 166
Re: My review of customer service on SMF
« Reply #21, on May 1st, 2013, 07:37 PM »
I don't have a problem with people responding the way I do.... and I have never said otherwise. :P
Arantor does it all the time and I don't call him on it.

Document all you like. I don't delete my posts, so anyone who really cares enough can go back through my posts and see my responses at any time.

As for the locking and where I was.
I took my dog for a walk. When I got back, the thread had been started, escalated and locked...  before I got to read any bit of it.

And one thing...  Don't you *DARE* call me a coward. I
'll argue with you... I'll get into debates and I won't hold any of that BS against you (or anyone else)  call me names like that and I *WILL* take issue with that. Your name calling was uncalled for and inappropriate.
I say what I mean. I mean what I say.
I don't lie. (I may be mistaken, I may have to retract previous statements, but I do not lie based on my knowledge at the time)

xrunner

  • Posts: 192
Re: My review of customer service on SMF
« Reply #22, on May 1st, 2013, 08:13 PM »
Quote from Kindred on May 1st, 2013, 07:37 PM
I don't have a problem with people responding the way I do.... and I have never said otherwise. :P
Arantor does it all the time and I don't call him on it.
Well golly gee wilikers. That's big talk considering you are here and not over there.

Why don't you stand up for me over there? You are afraid to. Have you told Kays what you just told me here? What, you haven't?

What does that make you then?
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As for the locking and where I was.
I took my dog for a walk. When I got back, the thread had been started, escalated and locked...  before I got to read any bit of it.
SO WHAT! It's there now, it's a forum, the posts are there. Nothing is stopping you from doing what is right and making a thread, and telling people that what I did was no different than what you do all the time and you have a difference of opinion with Kays.

You won't do it? What does that make you then?
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And one thing...  Don't you *DARE* call me a coward. I
'll argue with you... I'll get into debates and I won't hold any of that BS against you (or anyone else)  call me names like that and I *WILL* take issue with that. Your name calling was uncalled for and inappropriate.
I say what I mean. I mean what I say.
I don't lie. (I may be mistaken, I may have to retract previous statements, but I do not lie based on my knowledge at the time)
The name fits. If you aren't a coward then go to the SMF forum, make a thread, and tell the forum that what I did was no different than what you do ALL THE TIME, and let people respond. Tell Runic that, open the thread, and put a reply in it that you don't disapprove of how I responded.

Just saying you aren't a coward isn't going to cut it. talk without action is cheap.

Step up to the plate and prove it. In the open. At the SMF forum.

I have a really bad taste in my mouth from all this. I'm not sure how much more I want to even try to help people. I'm no SMF genius but I do know a lot of the practical side of forums and all the menus and settings. But if you say I can respond like you and Arantor, and Kays says I can't (in effect), well then who the fuck should I believe?

Kindred

  • Posts: 166
Re: My review of customer service on SMF
« Reply #23, on May 1st, 2013, 08:20 PM »
sorry. At this point you have used up any good will I had toward you.

I have three words for you, on this site and any otther.

Go to hell.

xrunner

  • Posts: 192
Re: My review of customer service on SMF
« Reply #24, on May 1st, 2013, 08:32 PM »
Quote from Kindred on May 1st, 2013, 08:20 PM
sorry. At this point you have used up any good will I had toward you.

I have three words for you, on this site and any otther.

Go to hell.
What about good will I had toward YOU? So YOU are the focus of this? It's YOUR feelings? You don't give a damn about what the issue is, it's all about Kindred.

Pfffft. You are a typical forum staff member that can't admit when they are wrong. Dime a dozen. You can't stand up to your peers. You just want to leave the discussion because I just handed your ass to you. You are what I thought you were.

Nao

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Drunken Clam

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Re: My review of customer service on SMF
« Reply #26, on May 1st, 2013, 11:24 PM »
Being one that was participating in that topic, ( and who subsequently had all his posts deleted! ), I feel I should comment here as well.

I was backing @xrunner because he was stating that the 'problem' was subjective, which it was! The problem was purely cosmetic, produced zero errors and, well for me at least, wasn't a 'problem' or 'bug' as such. In fact I find things easier to read with the spaces! ( But that of course is subjective! ) Why he should have been chastised for that is beyond me, the team do it, why are they not chastised?? ( which I think is what this is all about, one rule for them, another for us. )

What really got my goat though, was the fact that it took 4 days for anybody to even ask the basic questions:

  • What version of SMF?
  • What Mods do you have installed?

I'll lay money on this being a problem with a mod! (In which case it should have been posted in that mods support topic! ) :ph34r: :whistle: :niark:



Nao

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Drunken Clam

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Nao

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