Wedge

i personally have issues with many of the so called Support Specialist, many dont give help they take guesses without reading, one yesterday read the post and its evident that the users database issue was due to incorrect path, after he admitted he couldnt fix another issue in repair_settings.php.  Within minutes of getting access to his site the problem was sorted, it was also what I was working towards before someone else butted in with "is your mysql server functioning".  Now regarding your mod Nao I just called the person out for ause of power as that could have been handled more diplomatically :)

but taking a guess when the issue is right in your face isnt something that is right

TBH there has been alot of outrage about how this inciddent was handled Nao, however the truth is why people with the closed mindset hold authority then nowt will really change, one reason why it was such a shame for k@ to leave as he was wulling to speak out as much as me.

CLA should only give right to official posted ones

See there my issue, for myself and I have to say it is a small amount but to me some of the people in support team arent support material yes they help but they arent efficient, people wonder why Illori is usually short and simple answers, simple, she is one of the few support specialists that do support and at that she is willing to ask people if what she has suggested is right etc but for amount of topics there are then it makes sense.  This issue is not limitted to Support, there are a few cus team members I wonder what they do.  For me I do most of the the theme approval, I dont do much support as im a cranky bastard most of the time, and with all the personal shit on my life atm I am even crankier (darn I had Arantor as a secret admin on my forum as alot of the issues evolved round my forum and I needed a cool head to run place)

both as believe it or not they are related :)