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Public area => The Pub => FAQs => Topic started by: Arantor on January 19th, 2011, 12:11 PM

Title: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: Arantor on January 19th, 2011, 12:11 PM
This is a very tough question to answer. Certainly there are a lot of features in Wedge that many will not use - not every forum owner wants to have a blog system built in, for example. Nor the calendar, nor <insert feature here>

But big features like that - like blogging support, like the gallery, like the calendar - these are features we have in the core so that we can maintain them. All too often mods get neglected over time - having them in the core means they don't get forgotten about.

The calendar is a particularly odd example: many SMF users didn't want the calendar in the core, it being a feature they didn't use. But there is another group of people who would actually go elsewhere if the calendar were removed/left to be neglected. These people love having it available and want it to be more powerful than it was.

So the approach we've gone for is that we've added these features in, but in a way that we hope doesn't make it feel too big or scary - and kept the performance aspect too.


Interesting parallel, really, is Microsoft Word. Word adds new features every release, and while some consider it bloaty, the bottom line is that any user might only use 10% of its features - but if each user uses a different 10%, it caters to a lot more people as a result - and this is something we've tried to keep in mind.

We're not going to add every little thing we've thought of - and there are plenty of things we've rejected from being in the core for just that reason. But the goal we have is to make it easier to make them as add-ons that 'just work' and require little maintenance over time.

What will likely happen is that once the core is stable and the ability to expand it through add-ons is mature enough, I'll start turning some of the 'would be nice to have, but not in core' things into add-ons, but we'll see how that turns out - it really requires the core to be mature enough to achieve that first.
Title: Re: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: Xarcell on March 28th, 2011, 02:08 AM
Well...

A few years ago I would have said "Yes!", for that very reason. It would be better to see Wedge maintain major modules such as calendar, blog, etc etc.

Then lately I been thinking more barebones, but then since I switched back to SMF to xenForo, back to SMF. I have mixed feelings.

It can sometimes be hard to decide what's bloat and what's not. I reckon it depends on what the goal of the software is.

I personally would love to see wedge be more of a "community" software, and let the original SMF move forward being more of a bare-bones forum as they want.

With that in mind, I think it makes it easier to decide what's bloat and what's not. What should be maintained, and what should be left out.

So Ultimately, I think wedge would be excellent with a blog/gallery added in, but more importantly extensive profiles. Where those blogs and gallery pictures by the user can also be found in their profile. Allowing users to even use photos uploaded to the gallery for his or her blog(given permissions allow for it). I think that's the way to go really, assuming it won't hit performance too hard.

A couple of other things I'd like to see to make things more "community-like", is a rss feed poster. It makes it easier to get a community off it's feet, and keeps thing interesting if your power-posters turn up missing for a few days. But that's just me...

There are things I think should be taken out, or replaced. I think karma should be removed, and replaced with a thumbsup and/or thumbsdown. Facebook uses the "like" system, and xenForo has adopted it and it works very well for everyone.

The thumbsup and thumbsdown system could be used in so many places. Even adopted and used in modules(add-ons) or hacks. Take a look at THIS(http://codecanyon.net/item/thumbsup/full_screen_preview/50411). If Wedge has something similar to this, think of the possibilities. This could work as a "like" system, and replace the "karma" system at the same time.

Don't get me wrong, I don't what anyone to think I'm jumping in and trying to say it should be like this or like that. I am simply requesting that it be looked at and discussed among the professionals. I don't think it hurts to bounce ideas around or off each other. That's how ideas evolve and become something great and innovative.

Also, I have to ask. Is a block placement/portal being considered?
Title: Re: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: Nao on March 28th, 2011, 12:43 PM
Quote from Xarcell on March 28th, 2011, 02:08 AM
Then lately I been thinking more barebones, but then since I switched back to SMF to xenForo, back to SMF. I have mixed feelings.
Why did you come back from xenForo? I thought everyone loved it... (Except for me, but I haven't actually played with it much. Never bought it, never registered to a xf forum, etc.)
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It can sometimes be hard to decide what's bloat and what's not. I reckon it depends on what the goal of the software is.
Bloat = a load of extra features that are presented to you and you don't really need, and bother you more than anything.
How to avoid bloat? With one or several of these solutions:
1- Make sure the extra features don't make the software slower. If it's not possible, make sure they can be disabled, and that they don't slow it down if disabled.
2- Finetune the front-end and back-end interfaces to make sure they don't jump at the user or the admin. They should be there, but discrete. If someone doesn't want to use the feature, you shouldn't remind them that they are to use it.
3- Generally, make sure the feature is actually useful to at least a good portion of the community...!
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I personally would love to see wedge be more of a "community" software, and let the original SMF move forward being more of a bare-bones forum as they want.
It's not going to happen that way. Although it's likely (because SMF repeatedly said "we're just a forum", and we're saying the opposite), the SMF team and us aren't in touch, and we're not developing two opposing branches of the same software -- we're just developing them as we would LIKE it to be, while they're developing it as they THINK people would like it to be. That's a major difference. In our case, we may fail to attract a large user base, but we will definitely appeal to like-minded (perhaps more tech-savvy) people.
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With that in mind, I think it makes it easier to decide what's bloat and what's not. What should be maintained, and what should be left out.
We've already gotten rid of the majority of what we thought was unneeded. Pete had a lot of fun removing huge portions of SMF like support for PGSQL and SQLite, or PHP4, things like that. What was valid for SMF2 when it was built, isn't always valid 5 years later. Well, PGSQL and SQLite may be very well alive, but it's quite obvious at this point that people who use it, ALSO have a MySQL server installed somewhere, making it pointless to use PG or SQLite. Ultimately, that was a load of bloat. (The best example being the extra empty parameter at the beginning of each query... There's no logic in using global $smcFunc; $smcFunc['db_query']('', 'SELECT * FROM {db_prefix}table'); when you can achieve the same in Wedge using wesql::db_query('SELECT * FROM {db_prefix}');....)
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So Ultimately, I think wedge would be excellent with a blog/gallery added in, but more importantly extensive profiles.
We haven't started work yet on extended profiles. Blogs are underway, gallery is being developed in parallel and hopefully I'll start integrating it into Wedge soon. (I still have a few minor changes I need to do before I, ahem, break Aeva Media and Wedge altogether for the time it takes to make them behave.)
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Where those blogs and gallery pictures by the user can also be found in their profile.
Generally, just have a look at noisen.com and consider that all of its features will end up in Wedge one day or another --- because my goal is to switch Noisen to use Wedge, obviously. I have no commitments other than that. And it's already a lot -- took me a couple of years to refine Noisen to what it is, and it doesn't even need to be open to more server types... While Wedge needs to take all kinds of server setups into account.
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Allowing users to even use photos uploaded to the gallery for his or her blog(given permissions allow for it).
Well that's already in AeMe2...
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I think that's the way to go really, assuming it won't hit performance too hard.
There's a difference between a perceived performance hit, and an actual performance hit.
Just like jQuery: if you include it at the start of your source code, it will slow down your first page load. If you put it at the end, it won't slow down anything, even though it's the same code. jQuery is slower than native JS, but if you handle it correctly, it's fast enough. (e.g. if you're using jQuery discovery functions inside a large loop, you may wanna look into using native JS instead.)
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A couple of other things I'd like to see to make things more "community-like", is a rss feed poster. It makes it easier to get a community off it's feet, and keeps thing interesting if your power-posters turn up missing for a few days. But that's just me...
Yeah, never wrote that, never looked into it, but it's in my future plans. Far future though... Importing external data into a board (i.e. new topics each time) isn't my thing, though. If it were to be done, I'd give the ability to import into new posts inside a specific topic, things like that. Also -- importing and exporting in/from thoughts. (Kinda like my own tweeter/FB wall on noisen.com...)
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There are things I think should be taken out, or replaced. I think karma should be removed, and replaced with a thumbsup and/or thumbsdown. Facebook uses the "like" system, and xenForo has adopted it and it works very well for everyone.
Karma was removed long ago from Wedge. The Like system isn't implemented yet because we're unsure how BEST to implement it -- i.e. it should be extremely flexible and would be handled as part of our floating topic system (more on that later... Well, if we end up discussing it publicly at least.)
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Don't get me wrong, I don't what anyone to think I'm jumping in and trying to say it should be like this or like that. I am simply requesting that it be looked at and discussed among the professionals. I don't think it hurts to bounce ideas around or off each other. That's how ideas evolve and become something great and innovative.
Well, if you look closely, you'll see that Wedge.org has got over 10k posts since its inception... Meaning we definitely talk a lot ;) Only, in private. Many of the things you mentioned were discussed over at the private area, really.
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Also, I have to ask. Is a block placement/portal being considered?
Not by me, I'm not a big fan of portals (having never used one more than 10 minutes.)
However, I made it extremely easy to add code to the sidebar (Wedge has a 'mandatory' non-intrusive sidebar.)
It's just a matter of sending a call to showSubTemplate('my_function', 'sidebar'). Really, piece of cake.

(BTW, note to Pete: the function that shows the sub-template is loadSubTemplate while the function that just loads it for later use is showSubTemplate... Although it does make sense when reading the source code especially next to loadTemplate calls, it's kinda awkward when you come to think of it :lol: Maybe I should do an automatic search & replace to swap the names...?)
Posted: March 28th, 2011, 12:37 PM

Re: RSS feed and extended profiles... Just a quick Google search on your made me understand(http://inspireromance.com/SMF/index.php?board=1.0) :angel:
Title: Re: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: Xarcell on March 28th, 2011, 08:01 PM
"inspireromance.com/SMF" is a test site.

"inspireromance.com" is the actual site I'm trying to build. It's the reason I left xenForo. I love xenForo, but I could not auto-assign age to a membergroup. It's ajax driven, so it's looks & runs very smooth. The speed of it is really quick, really. I still love it, but I cannot tweak it to suit my needs @inspireromance.com. Maybe for another project in the future...

The only thing that I really miss, is the alert/notification system and the "like" feature. Everything else cosmetic about it can be achieved by simply tweaking the templates in SMF.

The only thing I hated about xF was the sidebar. I absolutely hated it. While half the people that wanted just a forum, it was perfect. For the other half who wanted better block placement, it was a bitch to work around. You were forced to work with it.

Which is why I was asking about block placement. I don't really care for CMS/Portals, that's what I got a forum for. To me, a forum topic with reply is no different than an article with comments. For SMF, I simply altered the templates a bit to achieve that. See example HERE(http://inspireromance.com/news/welcome-to-inspire-romance-5.new.html"). First post is different from the rest, and is always on top on every page. In turn, makes it "appear" to be an article with comments, rather than a forum topic with replies...

Block placement on the other hand, to me isn't a portal per say, but allows some flexibly from overall site layouts. Having that option to display blocks of info, images, ads, or notes to anywhere in the forum on a permission/membergroup basis. Overall, I personally don't like CMS/Portals, I'd rather everything be in the forum. The forum should be the sitemap. Just my 2 cents.

To be a 100% truthful, I would like to see a forum allow on a category or board basis, to "show as": topic, article, or page. Allowing options of with or without comments. The trick would simply be a minor template change for each option. Make posts look like topics, or articles. A page is sightly different, because it allows HTML or PHP by the admin, but still has that option to comment.

Never the less, all 3 types can be located inside the forum boards. XenForo already allows "pages" to be made inside certain boards by the admin. For example, the admin when creating boards or categories, there is also an option that says "create page", just above "create board". Most admin's find this very useful, and no need for a Portal/CMS.

Well, I don't want to get ahead of myself. Just tossing out ideas. You guys probably have discussed it already.

I look forward to seeing what you guys come up with in your final product, and I'm sure it will be better than what SMF.org is developing. They seem to have issues moving forward...
Title: Re: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: live627 on March 29th, 2011, 12:48 AM
Your link is broken :whistle:
Title: Re: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: Xarcell on March 29th, 2011, 01:34 AM
Fixed.
Title: Re: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: Lex on May 6th, 2011, 09:34 AM
I don't know why - but thought you might want to know that my office proxy blocks access to inspireromance as a "Spyware/Malware Source".
Title: Re: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: live627 on May 6th, 2011, 10:30 AM
Hello Lex...  /me waves

That's probably due to the highly controversial nature of that site. It... is a dating site... with extras...
Title: Re: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: Lex on May 6th, 2011, 10:43 AM
Hi there :)

Could be just that, though it's usually pretty accurate as to the reasons it blocks sites.
Title: Re: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: Nao on May 6th, 2011, 11:40 AM
Hey there.
Title: Re: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: sokha on May 6th, 2011, 11:53 AM
Personally, I would like to see it has many features. Then the board owner can just make any feature disable if they do not want to have.
Title: Re: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: Lex on May 6th, 2011, 12:08 PM
Quote from Nao/Gilles on May 6th, 2011, 11:40 AM
Hey there.
Hi Nao :)
Title: Re: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: toolbox on May 21st, 2011, 04:23 PM
The calendar is a feature we use alot on smf so hope that it's included in wedge.
Title: Re: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: Nao on May 21st, 2011, 04:46 PM
Yes it is. Everything we removed is documented I believe. Karma etc.
Title: Re: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: Sergeant on May 22nd, 2011, 01:28 PM
My first post here, and I am already impressed by the amount of work that has already been done to improve on SMF. Personally I have used SMF for about 6 years, with each version release I am frustrated by the lack of excitement from new features, functionality etc - I end up questioning whether the upgrade time I had spent testing/implementing was really worth it.

In my opinion, you can never have too many features and so I'm feeling really positive about Wedge being packed full of them! My only hesitation with 'featured' apps is that features get neglected, so long as each piece of functionality is kept up to date, I suspect that Wedge will be the most popular PHP forum on the net!

Having read the background behind the formation of Wedge, I'm rather disappointed with the SMF team for kicking out two guys (even if Nao can be a controversial character :D) that have clearly contributed massively to the codebase and evolution of SMF - I wonder whether their v2.0 Final will be rejoiced, or rejected by their fanbase.

I'm happy to run any beta testing that you might need, keep up the good work.

p.s. great domain name!!
Title: Re: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: Arantor on May 22nd, 2011, 01:57 PM
Welcome :)

One thing I will say is that both Nao and I can be controversial, but it comes out of two things:
1. We're passionate about what we do, and because we are, we *care* about it.
2. Part of being passionate is that we end up drawing lines in the sand and making people pick which side they stand on, rather than trying to please everyone at once and failing on all counts...
Title: Re: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: Nao on May 22nd, 2011, 04:16 PM
Quote from Sergeant on May 22nd, 2011, 01:28 PM
My first post here, and I am already impressed by the amount of work that has already been done to improve on SMF. Personally I have used SMF for about 6 years, with each version release I am frustrated by the lack of excitement from new features, functionality etc - I end up questioning whether the upgrade time I had spent testing/implementing was really worth it.
Probably not.
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In my opinion, you can never have too many features and so I'm feeling really positive about Wedge being packed full of them! My only hesitation with 'featured' apps is that features get neglected, so long as each piece of functionality is kept up to date, I suspect that Wedge will be the most popular PHP forum on the net!
Well I don't know, some features don't need being updated -- if they work, there's no need to update them "just to show people that they're not abandoned". I finished Kyodai Mahjongg 5 years ago because it didn't need any extra features IMO -- I didn't just "abandon" it. I was simply done. People are still playing it... :^^;:

Aeva Media still needed some work, so I didn't abandon it -- I just moved it to the Wedge platform, because I was certainly no longer going to work for the benefit of the SMF platform after all the time I wasted helping it.
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Having read the background behind the formation of Wedge, I'm rather disappointed with the SMF team for kicking out two guys (even if Nao can be a controversial character :D)
Controversy is when you have shock value innit? I don't have any shock value. I just lack patience with jerks.
The reason why they kicked me out is because I started going public about what most people knew -- that vblamer45 was a real talent-less money-hungry jerk. I think there's some kind of understanding among the SMF team that he's untouchable or something. Every time someone wanted him to be kicked out of the team, they got kicked instead. I have to say -- such consideration for a jerk is impressive. Not commendable, but impressive.

Anyway -- in these situations, the only things you can do are to either just give up, or do your own thing by yourself. I was lucky enough to have Pete join me on this endeavor.
As for the flame wars that made my name -- again, not controversial at all. I'm just making my points against jerks, be they nazi sympathizers or plain, simple clueless nincopoomps. Just because I care about freedom of speech, doesn't mean I will let people say stupid things without any reaction.
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that have clearly contributed massively to the codebase and evolution of SMF - I wonder whether their v2.0 Final will be rejoiced, or rejected by their fanbase.
Oh, I'm pretty sure it'll be well received, if only because they're doing their best to prevent anyone from discussing Wedge on their forums (even though it's fine to discuss XenForo for instance.) But most 'professional reviews' will point out that it's 3 years late, and they'll probably hear about Wedge at one point or another.
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p.s. great domain name!!
It's easy to remember for sure. :D
Title: Re: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: Arantor on May 22nd, 2011, 05:01 PM
I don't think 2.0 final will be as well received as everyone thinks, actually. I suspect it will be regarded with a degree of 'meh' because it doesn't add anything other than bug fixes.

Then, all the mod authors who swore they wouldn't update until 2.0 final... let's just say I don't expect a mass influx of mod authors scrabbling to update for 2.0 final; those who cared, already did so, those who were going to wait were expecting it last year at the latest, most of whom have since moved on.
Title: Re: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: Nao on May 22nd, 2011, 05:28 PM
It'll be interesting to see whether mod authors who waited for 2.0 Final will instead wait for Wedge 1.0 :P
Title: Re: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: spoogs on May 22nd, 2011, 05:31 PM
The fact that final brings nothing new to the table is why I'm already 'meh' about it. Of course on the day it's release there will be a bunch of 'congrats' posts... but I'm stuck on congrats for what? I do by all means have a high level of respect for those behind the coding because simply put if it for you all/them my site(s) wouldn't be where they are now or maybe I'd be still struggling along damning vb to hell and back.

My main site is still running RC3 with the security patch and 2 other mods to deal with security. In a recent discussion about what are we doing when Final hits I pointed out that the only real reason to move to RC5 or Final is SD2.0... no other reason unless someone can point out something that I'm missing. I'm ata point where I could careless really about whether or not final ever gets released (well with the exception of the licence change which, which affects you guys to some degree).

Regardless of what I have read about 2.0 Final being close or at the end of the month, there is nothing that tickles me to have that eager/cant wait/curious kind of feeling. I went from RC1.2 - RC2/3 only because it made sense and it moved to RC3 only a week or 2 before RC4 and cant see the benefit to moving to RC4or5 right now let alone final. As it stand every mod I use work and provide the functionality I seek... if SD 2.0 would work on RC3 even then I'd have less reason to upgrade.... so in short unless there are security fixes I really need to be concerned about in Final, I'll be on RC3 until SD2.0 is out and after that I stay where I am until/unless something better comes along.
Title: Re: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: Arantor on May 22nd, 2011, 05:42 PM
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Of course on the day it's release there will be a bunch of 'congrats' posts... but I'm stuck on congrats for what?
Exactly. SimpleDesk 2.0 will be out around the same sort of time, but that at least deserves some congrats because of the 12k lines of code added since the first release.
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I pointed out that the only real reason to move to RC5 or Final is SD2.0...
Having just spent several hours doing a manual upgrade from RC3 to RC5 because I was stupid enough not to package *everything* as mods, I can say that the bug fixes weren't enough of a reason to move, because we never encountered half the bugs that cropped up. The only reason I made the move is because I had to for SimpleDesk.
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no other reason unless someone can point out something that I'm missing.
The main one is bug fixes. The security change in RC5 was backported to the security patch which runs on RC3 with emulation, so you're not missing anything there.

The one that may come into play more in time is the integration hooks; they were all added after RC3, and without someone packaging those, you're SOL[1] without an upgrade to at least RC4 - and because of the way hooks have been implemented and changed between RC4, RC5 and final, you may find you have to upgrade to fix mod issues with the hooks.
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I went from RC1.2 - RC2/3 only because it made sense and it moved to RC3 only a week
It's interesting how mods drive things at times; the only reason I moved one site to RC1.2 in the first place from 1.1.9 is because of Project Tools, and it's funny how I'm only moving that same site to RC5 because of another mod, being used in much the same way...
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if SD 2.0 would work on RC3 even then I'd have less reason to upgrade
I weighed that up, the hassle of support issues for file edits vs pushing people to a later version; it was a no-brainer from my perspective.
 1. I should use this more often.
Title: Re: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: spoogs on May 22nd, 2011, 06:05 PM
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Exactly. SimpleDesk 2.0 will be out around the same sort of time, but that at least deserves some congrats because of the 12k lines of code added since the first release.
I can attest to that being able to play with them first hand... and that's the kind of thing that should drive excitement not a version change saying I found some bugs and fixed (though you may not have been aware of the bugs).. I doubt many if any of the bug fixes affect my site, so I never noticed and I dont get too many reports of oddities from my members.
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The main one is bug fixes. The security change in RC5 was backported to the security patch which runs on RC3 with emulation, so you're not missing anything there.

The one that may come into play more in time is the integration hooks; they were all added after RC3, and without someone packaging those, you're SOL[1] without an upgrade to at least RC4 - and because of the way hooks have been implemented and changed between RC4, RC5 and final, you may find you have to upgrade to fix mod issues with the hooks.
I completely suck a coding anything but I actually pay attention to what I'm taught and I'm prone to follow a certain amount of logic at times... I keep a copy of all working mods on my PC I check them with emulation when a new RC is released, if they work fine.. if not I seek the changes a make a new mod package for myself, which is why so far even the bits about hooks havent affected me in anyway so far...
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It's interesting how mods drive things at times; the only reason I moved one site to RC1.2 in the first place from 1.1.9 is because of Project Tools, and it's funny how I'm only moving that same site to RC5 because of another mod, being used in much the same way...
In some cases major feature will be more of the driving force than anything as to whether to upgrade or not. I wouldn't sacrifice the security of my site for anything minor but If I need to dump a major feature that will certainly delay upgrading most likely. I would even admin that SD was the reason to move to RC3 though it installed fine on RC2 with emulation when it was released but just in case anything went awry I'd rather be using the version it supports.


Title: Re: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: Arantor on May 22nd, 2011, 06:16 PM
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I doubt many if any of the bug fixes affect my site, so I never noticed and I dont get too many reports of oddities from my members.
Most people would never notice most of the bugs.
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I completely suck a coding anything but I actually pay attention to what I'm taught and I'm prone to follow a certain amount of logic at times...
If only I were so methodical... oh well!
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In some cases major feature will be more of the driving force than anything as to whether to upgrade or not.
It's a combination of 'if it isn't broken, don't fix it' and the fact that mods push boundaries that the core doesn't.
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I would even admin that SD was the reason to move to RC3 though it installed fine on RC2 with emulation when it was released but just in case anything went awry I'd rather be using the version it supports.
SD 1.0 was written pretty much against RC2 anyway, with minor layout changes only for RC3 and future compatibility where cat_bar and title_bar are used, nothing more.
Title: Re: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: spoogs on May 22nd, 2011, 06:21 PM
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If only I were so methodical... oh well!
And to think, much of that was from your advice :P

It just works better for me that way anyway... I get to completely ruin a local tester if needed until it works properly then I go live with it.
Title: Re: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: Arantor on May 22nd, 2011, 06:23 PM
It's the ideal I strive for, the reality was somewhat less wonderful :P

But more features in the core means less headaches later :)
Title: Re: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: live627 on May 23rd, 2011, 02:05 AM
My site is also on RC3 and I don't intend to upgrade because everything works flawlessly. Maybe if I'm bored enough to fire Cushing I'll diff in the new hooks so I can install SD. And EP, if I ever finish it. :P

Oh, speaking of the helpdesk, would a plugin be able to sufficiently transform a department into something resembling a tracker by customizing the ticket statuses and renaming the $txt variables much like Nao did for here?
Title: Re: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: spoogs on May 23rd, 2011, 03:18 AM
Should be sufficient as/is IMO, there is an open issue regarding additional statuses maybe state the statuses you'd like to have... it may or may not make it in... There's no colour coding though because of the way the tickets are already presented in blocks.... but I'm sure you could tweak that if you wanted ;)
Title: Re: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: live627 on May 23rd, 2011, 03:41 AM
New, confirmed, resolved, closed
Title: Re: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: spoogs on May 23rd, 2011, 03:57 AM
New, resolved already exist
Closed and On-hold will be added.
Confirmed, you'd have to convince Arantor to add :P

In theory custom fields (categories) can be used to achieve this as well.

Title: Re: [FAQ] Why are there so many features? / Isn't that bloated?
Post by: Dismal Shadow on June 2nd, 2011, 07:26 PM
Quote from spoogs on May 23rd, 2011, 03:57 AM
New, resolved already exist
Closed and On-hold will be added.
Confirmed, you'd have to convince Arantor to add :P

In theory custom fields (categories) can be used to achieve this as well.
And it works well, not the best way but it's done nicely.